Deletion is permanent. Your sign-in, profile and usage history are removed and cannot be restored. You can create a new account later, but nothing from the old one comes back.
Option 1 — in the app (instant)
- Open ChapterAce and go to the Account tab.
- Tap Settings (the ⚙️ icon or the Settings row).
- Scroll to Account and tap Delete account.
- Confirm. Your account is deleted immediately.
If the app says it needs a recent sign-in, sign out, sign back in, and repeat the steps — this is a Firebase security requirement for destructive actions.
Option 2 — by email
If you no longer have the app installed, or a parent/guardian is requesting deletion on behalf of a child, email us from the address linked to the account:
Or write to iniyarajan86@gmail.com with the subject “Delete my ChapterAce account” and the sign-in method you used. We may ask you to confirm from the account email. Requests are completed within 30 days and you will receive a confirmation.
What is deleted, and when
| Data | In-app deletion | Email request |
|---|---|---|
| Sign-in identity (email / Google / Apple link) | Immediately | Within 30 days |
| Profile record (name, email, created date) | Immediately | Within 30 days |
| Monthly usage counts | Immediately | Within 30 days |
| Board & class preferences | Immediately (stored on your device) | Remove the app |
| Generation history and records created from pages you uploaded | Within 30 days of an email request | Within 30 days |
| Server logs | Rotated automatically within 30 days | |
Library chapters (CBSE / TN textbooks) and the questions generated from them are shared study material, not personal data, and are not affected.
Full details are in our Privacy Policy.